We understand that the challenge for public sector leaders is to make complicated policy a simple reality.
Public sector leaders need their staff to feel empowered when they implement policies; this requires coaching and ways of generating options. In order to encourage creativity a public sector leader needs to give a sense, that risks can be taken, and mistakes can be made. This is not easy when you are responsible for public money.
Supporting staff, through change, needs a leader to be emotionally aware, skilled in coaching and even counselling. New, and sometimes reluctant, leaders need simple, practical ways to know that they are on the right track. The skills above can be trained, so people who feel they are not born leaders can see that they are able to lead very well.